We sell many of our product via Amazon and we use their fulfilment service as they handle the shipping on our behalf. Recently we got some returns from them and we found out the Kenu Airframe wasnt the one we sent them. It was a cheap counterfeit (fake). The packaging was different and the quality was not what you expect from a Kenu product.
How can this happen. When you send products to amazon you have a choice where to sticker your products or send the stickerless. Sending them stickerless means amazon uses the barcode to identify the product, so your product and other sellers product get mixed or commingled with everybody elses. The flaw is a unscrupulous sell could buy some cheap fakes from china and attach the kenu back code. So when you order you make get a fake or a genuine item it depends what gets picked
Finally how do you ensure you get a genuine Kenu product when you need to buy it from a reputable source who have purchased the product from the official UK distributor. The is the only way you can ensure your Kenu is genuine. Please be assurred at eoutlet.co.uk only sell Genuine Kenu items so buy with confidence. Naturally we would like you to buy from our website, however if you want to buy via amazon you will be glad to know all our stock is sent with our unique stickers so our stock is stored separately.